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Our Service System - New Concept Catering Equipment

New Concept Catering Equipment

Our Service System

Our Service System

This year we have installed the next generation service desk and field engineer coordination software, enabling us to improve response times and increase first time fix rates with optimized van stock. Our engineers have on-board route-planning and satellite tracking, together with computerized, technical support and online ordering of parts to expedite servicing and repairs.

This servicing system is maintained by a dedicated service manager who has an extensive engineering background to assist you with any enquiries.